Detection Engineer: Dec 2021 - Present (1 year 4 months)

• Responded to critical security events and escalated them to the appropriate team for resolution.
• Built detection logic to catch suspicious and malicious process telemetry.
• Developed Ruby, Ruby on Rails, and Python code to support Detection Engineering toolsets and projects.

SOC Analyst: Sep 2019 - Dec 2021 (2 years 4 months)

• Responded to critical security events and escalated them to the appropriate team for resolution.
• Worked in a team environment to research and resolve security events for customers.
• Provided recommendations on handling incident response once an event took place.
• Helped deploy automated incident handling via Splunk Phantom.
• Assisted with the maintenance of Debian / CentOS endpoints in customer environments.
• Deployed endpoint configurations using Ansible automation playbooks.
• Assisted with and wrote incident response playbooks for fellow analysts to follow when investigating events.
• Produced media content for Hurricane Labs Blog / Podcast.

Network / Security Administrator: Jan 2018 - Sep 2019 (1 year 9 months)

• Deployment of Mimecast, an email ingress / egress filtering and security software.
• Deployed and maintained Windows Servers in a virtual environment (VMWare).
• Ran scans using Tenable Nessus to find/prioritize/patch vulnerabilities in our environment.
• Maintained and deployed networks at Simon Roofing’s remote offices.
• Deployed and hardened VoIP phone systems across Simon Roofing’s NE Ohio offices.
• Worked with Cisco engineers to patch vulnerable Cisco ASA firewalls and switches.
• Implemented WSUS and PXE to streamline patching and PC deployments.
• Operated in a team to mitigate and clean up Ransomware and Phishing attacks on the network.
• Ran a Phishing campaign to provide user education about email links and attachements.

Advanced Repair Agent: Sep 2014 - Dec 2018 (4 years 5 months)

• Provided in-store computer repair services to small businesses and private clients.
• Provided support for smart devices such as tablets, phones and home theater systems.
• Diagnosed and repaired software and hardware issues for client computers.
• Delivered world class client experience to ensure all clients were treated professionally and respectfully.
• Consulted with clients regarding their technological needs as well as technical problems.
• Led in-store training regarding newly released technology.
• Checked-in and checked-out client computers using company repair ticketing program called NOVA and demonstrating the repairs made to their computer.
• Delivered a world class customer experience to ensure all clients are treated well and leave satisfied.
• Worked in a team-oriented structure to have units checked in, worked on, and checked out in a timely and expedited the process.
• Upsold and cross-sold Geek Squad products like Tech Support and offering hardware upgrades when seen.
• Communicated to customers effectively through multiple communication platforms: by phone, email, or in person to resolve customer issues or complaints.

The Computer Information Systems - Microsoft Networking degree program at the University of Akron is designed to prepare students for careers in network administration and network security. The program provides students with a strong foundation in computer systems, networks, security, and Microsoft server and desktop operating systems.

2014 - 2017

• Associate's degree, Computer Information Systems - Microsoft Networking

The Global Collegiate Penetration Testing Competition is an annual event where teams of university and college students from around the world compete against each other in a simulated cybersecurity attack and defense scenario. The competition aims to promote cybersecurity education and provide students with practical experience in real-world scenarios.

Monitoring Team: Sep 2021 - Sep 2022

• Assisted with writing search queries to maintain competition integrity via logging.
• Assisted with setting up Splunk infrastructure to support competition monitoring.

Infrastructure Team: Sep 2020 - Jan 2021

• Assisted with setting up vulnerable hosts to provide students the endpoints to pentest.

Sept 2017 - Dec 2017

I co-organized the revival of Defcon Group 614 in Columbus Ohio. I provided group management skills to put on a monthly local infosec get together for the 614 area code. Topics at the meeting varied from hacking, physical security, lockpicking, electronics, and conversation about making the internet a much safer place from black hats and bad actors.